"Amadeus Bulgaria" OOD

The company distributes Amadeus Solutions and Products on the Bulgarian Market.

The company started its operations in Bulgaria in February 1999, offering innovative solutions and products of Amadeus IT Group, as well as consultation to Bulgarian travel agencies for effective development of their business.

The Bulgarian team of specialists in the field of tourism provides comprehensive assistance and advice, as well as a wide range of learning opportunities with our experienced consultants in the office of Amadeus in Sofia.

On August 8, 2009 a Joint-Venture Agreement was concluded between Bulgaria Air and Amadeus IT Group, according to which Bulgaria Air AD acquires 45% of Amadeus Bulgaria OOD.

In November 2012 Bulgarian Airways Group acquires shares of Bulgaria Air AD, becoming a partner in Amadeus Bulgaria OOD.

Amadeus IT Group

Amadeus provides the technology which keeps the travel sector moving – from initial search to reservation, from pricing to ticketing, from managing reservations to managing check-in and departure processes.

Amadeus products and solutions help to improve the business performance of our customers: travel agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators.

At the heart of Amadeus’ approach is innovation. Amadeus invested €414.1 million in R&D (Research & Development) in 2012, a total equal to 14.2% of the total revenues. Amadeus IT Group has been ranked 1st for R&D investment in the travel and tourism sector by the EC (European Commission) in their 2013 EU Industrial R&D Investment Scoreboard.

The Amadeus Data Centre in Erding is one of the largest data centres worldwide fully dedicated to travel with more than 20 Petabytes of storage and over 11,000 infrastructure devices. In peak times, we process more than 27,000 end user transactions per second and more than 24 billion SQL executions per day.

Amadeus is the preferred technology provider and partner of the world’s leading companies. These include British Airways, Qantas, Finnair, Iberia, AMEX, Carlson Wagonlit, TUI, Siemens, Nestlé, Daimler-Chrysler, IBM, SAP and Lufthansa.

Amadeus is the largest distributor of leisure packages worldwide.

With 393 carriers implemented and 168 markets deployed, Amadeus offers travel agents the largest community of carriers and markets with electronic ticketing around the world.

Amadeus services over 6,000 corporations worldwide such as Phillip Morris International, Nokia Siemens Networks, Volvo, Nordea Bank, Cemex, Daimler, France Telecom, Bosch, and Total.

Presently, travel agencies using Amadeus can make bookings with more than 70 low-cost carriers. Over 110 of the world’s leading airlines use the Amadeus e-Commerce Airline Suite in more than 110 markets.

Over 80% of the air bookings made by travel agencies through the Amadeus system globally came from carriers having signed content agreements with Amadeus.


195 countries are served by Amadeus and its 71 local Amadeus commercial organisations (ACOs). 11,802 employees work in the Amadeus group worldwide, representing 123 nationalities worldwide.

Providers Available in Amadeus

Airlines storing flight schedules in Amadeus: 690 Airlines bookable: 430 Car rental locations: 37,918 Car rental companies: 32 Cruise Lines: 20 Ferry: 30 Hotel properties: 300,000 Hotel chains: 288 Rail: 100 Tour operators: 243 Travel Insurance (30 airlines and 42 online travel agencies sell insurance with Amadeus): 76 markets, 22 insurance provider groups with a wide range of global affiliates

Amadeus Airline IT Customers

Amadeus Altéa Inventory & Reservation Airlines:

Airlines contracted: 116 Airlines implemented: 108 Including: 7 of the 12 Oneworld airlines 17 of the 28 Star Alliance airlines (includes regional members) 10 of the 19 Sky Team airlines (includes associates members) Amadeus

Altéa DCS:

Airlines contracted: 100 Airlines implemented: 71


Contact information:

NDK Administrative Building

1 Bulgaria Sq., fl. 13

Triaditsa District

1463 Sofia, Bulgaria